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Read more about the article Resilience Training: Empower staff to overcome challenges
Musings / Squad Musings

Resilience Training: Empower staff to overcome challenges

“Challenges are what make life interesting & overcoming them is what makes life meaningful."–APJ Abdul Kalam Do you ever find yourself in a workplace where deadlines feel like challenging waves,…

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June 14, 2024
Read more about the article Motivation Science: Understanding Human Behaviour Drivers
Musings / Squad Musings

Motivation Science: Understanding Human Behaviour Drivers

“People want to work in a company that they believe in, where they are respected & feel valued." –Howard Schultz  Imagine this: Kavita, a star performer, starts missing deadlines &…

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June 7, 2024
Read more about the article Design Thinking: How Creativity & Empathy Play Their Part
Musings / Squad Musings

Design Thinking: How Creativity & Empathy Play Their Part

“We must design for the way people behave, not for how we would wish them to behave.”   —  Donald A. Norman   In today's complex modern world, traditional problem-solving methods often…

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May 31, 2024
Read more about the article Bridging Cross Generational Communication Gaps at Work
Musings / Squad Musings

Bridging Cross Generational Communication Gaps at Work

A 2023 Deloitte report states that 5 generations are currently working side-by-side.   In the modern workplace, diversity is not just about visible differences; it is about the subtle differences in…

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May 24, 2024
Read more about the article Building Brand Loyalty & Customer Engagement: Digital Strategies
Musings / Squad Musings

Building Brand Loyalty & Customer Engagement: Digital Strategies

"Your brand is what other people say about you when you are not in the room." — Jeff Bezos  In today's digital age, where customers have hundreds of choices at…

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May 16, 2024
Read more about the article Training Through Tales: Enhancing Learning & Development
Musings / Squad Musings

Training Through Tales: Enhancing Learning & Development

“People forget facts, they remember stories” – Joseph Campbell.  From ancient campfires to modern boardrooms, storytelling has long been an integral part of human culture. It is more than just…

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May 9, 2024
Read more about the article Emotional Connections: Ways to Enhance Employee Engagement
Musings / Squad Musings

Emotional Connections: Ways to Enhance Employee Engagement

“Highly engaged employees make the customer experience. Disengaged employees break it.” - Timothy R. Clark   Everything from how your company is perceived to the quality of your products & marketing…

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April 26, 2024
Read more about the article Understanding Customer Behavior through Data Mapping
Musings / Squad Musings

Understanding Customer Behavior through Data Mapping

Studies show customers spend 140% more when they have positive and engaging experiences. Keeping this in mind, it is crucial to understand the path that customers take to purchase your…

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April 19, 2024
Read more about the article Uncovering Customer Insights: Data Mining for Marketers
Musings / Squad Musings

Uncovering Customer Insights: Data Mining for Marketers

“Data is the oil of the 21st century, & analytics is the combustion engine.” – Peter Sondergaard    Effective marketing can only be possible when the marketer knows every need…

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April 12, 2024
Read more about the article Predictive Marketing: Anticipating Trends & Customer Behavior
Musings / Squad Musings

Predictive Marketing: Anticipating Trends & Customer Behavior

The global predictive analytics market is projected to reach close to $23.9 billion by the year 2027. Your competitors might not be experts yet, but it is only a matter…

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April 5, 2024
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